LOADING...

ONSITE SUPPORT SERVICE

On-site Support

We proactively troubleshoot, diagnose, and resolve audiovisual system issues

Supporting diverse AV and UC solutions can be a complex task, straining internal resources, causing costly downtime, and impeding time-to-value for your systems investment.

MEETING THE CHALLENGES OF THE MODERN WORKPLACE

Supporting diverse AV and UC solutions can be a complex task, straining internal resources, causing costly downtime, and impeding time-to-value for your systems investment. Our dedicated technical experts work on-site at your organization to supplement your IT and AV staff to provide technical managed services and support, preventive maintenance, equipment repair, training, and event preparation to ensure a seamless support solution to help you meet your business objectives.

SUUPORT

All of our audio and visual solutions are customized to the client, and are designed to solve all of their needs. In most cases, an A/V solution is needed to improve communications, branding, or operational efficiency, and Source Us maintains an extensive portfolio of cutting edge products to help with all three.

image
image

AV EQUIPMENT SUPPORT

Proactively troubleshoot, diagnose, and resolve audiovisual system issues Provide on-site repair Conduct periodic preventive maintenance Check-in/out AV production equipment Set-up and break down AV equipment for meetings and events

SERVICE ASSURANCE

Never wait for a service call to be dispatched, your on-site technician is immediately available to troubleshoot, diagnose, and perform system repairs for the most efficient resolution and increased system uptime.

PERSONALIZED SUPPORT

Working alongside your team our on-site technician will become thoroughly familiar with your unique processes, requirements, and challenges for optimal results.

HIGHLY-TRAINED & CERTIFIED

All Support team members complete ongoing manufacturer/industry training, earn technical certifications, We'll assign your on-site resource with your specific technology and goals in mind.

image
Your Benefits

Why Choose Us

People thrive when spaces are convenient, and we help you make them smart, seamlessly.Source Us is designed to enhance the way people experience spaces in a changing world.

  • Innovation Create new ideas and take them to success effectively.
  • 24/7 Access Strive for change, and pursue sustainability.
  • Quality Consistently deliver superior performance and pursue improvement all the time
  • Agility Identify emerging trends and act quickly to capture new opportunities
  • Customer Satisfaction Anticipate customer needs and exceed expectations
  • Teamwork Fully leverage global value networks and collaborate to achieve mutual goals
Our Products

Sample Products

Best Video Conferencing Equipment - For Your Specific Rooms

We Work With the 100+ Best Partners